1. Acceptance of Terms
Welcome to CreatorsCart. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and CreatorsCart. We reserve the right to modify these Terms at any time, and your continued use of the platform constitutes acceptance of any changes.
2. Description of Service
CreatorsCart is an influencer affiliate platform that enables content creators to:
- Create and manage personalized storefronts
- Add and organize products with affiliate links
- Track clicks and engagement analytics
- Connect Instagram Business accounts for automation features
- Automate Instagram direct message responses to comments
- Sync Instagram posts and attach products for tracking
3. Account Registration and Security
3.1 Account Creation
To use CreatorsCart, you must:
- Be at least 13 years of age
- Provide accurate and complete registration information
- Maintain and update your account information
- Keep your password secure and confidential
3.2 Account Responsibility
You are responsible for:
- All activities that occur under your account
- Maintaining the security of your account credentials
- Notifying us immediately of any unauthorized access
- Ensuring your use complies with all applicable laws
4. Instagram Automation Features
4.1 Instagram Connection
When you connect your Instagram Business account to CreatorsCart:
- You authorize us to access your Instagram data as described in our Privacy Policy
- You grant us permission to send direct messages on your behalf
- You grant us permission to read comments on your posts
- You grant us permission to sync your Instagram posts and media
- You can revoke this access at any time by disconnecting your account
4.2 Automation Rules and Guidelines
When using Instagram automation features, you agree to:
- Comply with Instagram Policies: Follow all Instagram Community Guidelines and Terms of Service
- No Spam: Create automation rules that provide value to your followers, not spam
- Appropriate Content: Ensure automated messages are professional, relevant, and appropriate
- Respect Rate Limits: Accept the platform's rate limiting (200 messages per hour) designed to prevent spam
- Truthful Messaging: Do not use automation to send misleading or deceptive messages
- No Harassment: Do not use automation to harass, bully, or abuse other users
- Opt-In Only: Only send automated messages to users who have engaged with your content first
4.3 Instagram Content Syncing
Regarding Instagram post syncing and product attachments:
- Synced posts are stored in your CreatorsCart account for tracking purposes
- You can attach your CreatorsCart products to Instagram posts to track performance
- Product attachments are for your internal tracking only and do not affect your Instagram posts
- Synced content is deleted when you disconnect your Instagram account
4.4 Automation Limitations
You acknowledge that:
- Automation features depend on Instagram's API availability
- Instagram may change their API, affecting automation functionality
- We implement rate limits to ensure compliance with Instagram policies
- Automation may be temporarily paused if errors or policy violations are detected
- We are not responsible for Instagram account restrictions resulting from your use of automation
5. Acceptable Use Policy
You agree NOT to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or viruses
- Attempt to gain unauthorized access to our systems
- Use the platform for fraudulent purposes
- Impersonate others or provide false information
- Scrape or harvest data from the platform
- Interfere with the proper functioning of the platform
- Use automation to spam or harass Instagram users
- Circumvent rate limits or security measures
6. Content and Intellectual Property
6.1 Your Content
You retain ownership of content you upload to CreatorsCart, including:
- Product descriptions and images
- Profile information and branding
- Automation rule templates
By uploading content, you grant us a license to use, store, and display your content solely for the purpose of providing our services.
6.2 Platform Content
CreatorsCart and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.
7. Third-Party Services and Links
CreatorsCart integrates with third-party services including:
- Instagram/Meta: For automation and content syncing features
- Affiliate Networks: Product links may direct to third-party websites
- Analytics Services: For tracking and reporting
We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is subject to their respective terms and policies.
8. Fees and Payment
CreatorsCart may offer both free and paid services. If you subscribe to paid features:
- You agree to pay all applicable fees
- Fees are non-refundable unless otherwise stated
- We may change pricing with 30 days notice
- You are responsible for all taxes
9. Termination
9.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.
9.2 Termination by Us
We may suspend or terminate your account if:
- You violate these Terms of Service
- You engage in fraudulent or illegal activity
- You abuse the automation features or violate Instagram policies
- Your account remains inactive for an extended period
- We are required to do so by law
9.3 Effect of Termination
Upon termination:
- Your access to the platform will be revoked
- Your data will be deleted according to our Privacy Policy
- Instagram connections will be automatically disconnected
- All automation rules will be deactivated
10. Disclaimers and Limitations of Liability
10.1 Service Availability
CreatorsCart is provided "as is" and "as available." We do not guarantee:
- Uninterrupted or error-free service
- Specific results from using automation features
- Compatibility with all devices or browsers
- Continued availability of Instagram integration
10.2 Limitation of Liability
To the maximum extent permitted by law, CreatorsCart shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Instagram account restrictions or bans
- Third-party actions or content
- Service interruptions or data loss
10.3 Instagram Automation Disclaimer
Regarding Instagram automation features:
- We are not responsible for how Instagram enforces their policies
- You use automation features at your own risk
- We cannot guarantee automation will not affect your Instagram account standing
- You are solely responsible for the content of automated messages
11. Indemnification
You agree to indemnify and hold harmless CreatorsCart from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the platform
- Your violation of these Terms
- Your violation of any third-party rights
- Your use of Instagram automation features
- Content you upload or messages you send
12. Dispute Resolution
Any disputes arising from these Terms or your use of CreatorsCart shall be resolved through:
- Good faith negotiation between the parties
- Binding arbitration if negotiation fails
- Governing law of the jurisdiction where CreatorsCart is registered
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification. Your continued use of CreatorsCart after changes are posted constitutes acceptance of the updated Terms.
14. Contact Information
For questions about these Terms of Service, please contact us:
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.