Last Updated: November 1, 2024
At CreatorsCart, we respect your right to control your personal data. This page provides clear instructions on how to request deletion of your data from our platform, including data associated with Instagram automation features.
We are committed to processing all data deletion requests within 30 days of receipt.
You can request deletion of the following data:
For legal, security, or operational purposes, we may retain certain data for a limited time:
The fastest way to delete your data is to delete your CreatorsCart account directly from your dashboard:
Visit creatorscart.com/login and sign in
Click on your profile icon and select "Settings"
Go to "Instagram Automation" and click "Disconnect Instagram Account"
This will immediately delete your Instagram access token and stop all automation
Scroll to the bottom of Settings and click "Delete Account"
Read the confirmation message and confirm your decision
You will receive an email confirming your account deletion
⚠️ Important: Account deletion is permanent and cannot be undone. All your data, including products, storefronts, automation rules, and analytics, will be permanently deleted.
If you cannot access your account or prefer to request deletion via email, follow these steps:
Email: privacy@creatorscart.com
We may ask you to verify your identity by responding from the email address associated with your account or providing additional information
We will respond within 5 business days to acknowledge your request
Your data will be deleted within 30 days, and you will receive a confirmation email
To: privacy@creatorscart.com
Subject: Data Deletion Request
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Dear CreatorsCart Privacy Team,
I am requesting the deletion of all my personal data from CreatorsCart.
Account Details:
- Full Name: [Your Name]
- Email: [Your Email]
- Username: [Your Username]
- Instagram Username: [If applicable]
Please confirm receipt of this request and the expected completion date.
Thank you,
[Your Name]
If you connected your Instagram account to CreatorsCart and want to delete only Instagram-related data:
This will immediately delete your Instagram access token, deactivate all automation rules, and delete synced posts and analytics data.
This will prevent CreatorsCart from accessing your Instagram account. We will automatically detect the revocation and delete your Instagram data.
Request Received
We receive your deletion request and send an acknowledgment email
Identity Verification
We verify your identity to ensure the request is legitimate
Data Deletion
We delete your data from our active systems and databases
Backup Deletion
We remove your data from backup systems and archives
Confirmation
We send a final confirmation email that your data has been deleted
No. Data deletion is permanent and irreversible. Once your data is deleted, it cannot be recovered. Please ensure you have exported any data you want to keep before requesting deletion.
No. Deleting your CreatorsCart account will not affect your Instagram account in any way. It will only disconnect the integration and delete data stored in CreatorsCart.
All automation rules are immediately deactivated and will be deleted along with your Instagram connection data. No further automated messages will be sent.
Yes. You can disconnect your Instagram account to delete only Instagram-related data while keeping your CreatorsCart account active. For other specific data deletion requests, please contact us at privacy@creatorscart.com.
You can export your analytics data from the Analytics dashboard. For a complete data export, please contact support@creatorscart.com before requesting deletion.
If you don't receive a confirmation email within 5 business days, please check your spam folder. If you still haven't received it, contact us at privacy@creatorscart.com with your request details.
For data deletion requests or questions about this process:
Data Deletion Requests:
General Support:
Response Time:
Within 5 business days
Deletion Completion:
Within 30 days of request
Under applicable data protection laws, you have the right to:
For more information about your privacy rights, please visit our Privacy Policy.
This page was last updated on November 1, 2024. We may update these instructions from time to time to reflect changes in our processes or legal requirements.